I'm a first time poster and am completely stumped. Best smart locks 2020: Front door security from Yale, August, Schlage and more ... is the most important aspect of any smart lock, but it's not the most feature-packed. (The "hand" or "handing" of the lock, is determined by … HELP!! In Community Manager, put the hub into inclusion mode by clicking include. If you want to enable this feature in … -the Power Button on the main Windows Login screen *does* have these options-when using Control Panel Power App., I'm not even given the option of changing the Start Menu Power Button . Windows 8 will no longer show the lock option when that user uses the Ctrl+Alt+Delete keyboard combination. Vera people advised to exclude and include as you also suggest. Conventional, interchangeable core, security, high security and Yale® KeyMark® cylinders all offer a variety of keying options. IMPORTANT: Do not install batteries until the lock is completely installed on door. Yale offers cylinders to meet the needs of virtually every facility's security requirements. Now when I open the add devices window on abode, nothing shows up. The Nest x Yale Lock connects to the internet through Nest Connect. So the exclusion/inclusion trick does not work in this case. Wait time was only 1 minute … The problem is that my new Yale lock does not allow exclusion option (#7 and #3), is not avalilable option. I called Yale Support at 800-810-9473. The Assure Lock is a smart, well-designed lock that has a minimalist front panel with a touchpad. Now I try to add the Yale Lock without success. See “other options” if 7 is not available. Yale Assure Lock SL: Design. Any ideas? For your convenience, the Yale Real Living lock will automatically determine whether it will function as a right or left-handed lock. If number 1 is not visible, the lock will need to be excluded before advancing to the next steps. The Yale Keyless Connected Smart Lock requires you to place your palm on the touch screen This is a safety feature so finger prints showing the PIN code are wiped Please read this carefully Introduction Thank you for choosing the Yale Keyless Connected Smart Lock. On my Yale lock, I press (master code + #, 7 + #, 3 + #) to exit the wireless network but it doesn't allow me to. So you can use the Nest app to lock and unlock your door from anywhere, create passcodes for people you trust, and get alerts whenever someone comes and goes. Thanks, Minnesota Bob ... don't show this again. I would suggest when you call that you not go through the pain of resetting and trying to fix the lock for an hour and just tell them that this issue was elevated with Yale Tech Support. On my Yale lock, I pressed (master code + #, 7 + #, 1 + #) to enter the wireless network and it was excluded right away. I'm using Windows 7, 64 bit, Professional on an Phenom II, X4 4 GB system. 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