If it does not fix the issue, you will need to reset the remote and try re-pairing it with the device. I have got the same problem. There is a pretty simple fix for this too. At this time, I understand how much pain you will face, but as I am here, you don’t have to worry about this anymore. I didn‘t try a factory reset as I don‘t want to loose all my settings. As we know that this Remote comes with Bluetooth connectivity instead of infrared so in this way we don’t have to point it on the line with TV. Is your Amazon Firestick Remote Not Working Properly? Hold down the Home button on the remote for at least 10 seconds to pair it again. Now if the problem still exists, then you should need to change one original battery and one newly bought batteries. Damage: Check if your Remote is damaged or not in most cases when kids use it they might break some internal parts or through it into water. Note: This step will not factory reset the Fire TV device. Now check if it is paired or not, otherwise press and hold the home button for 10 seconds to pair. This is the original app that is developed by Amazon itself, and it is used as an alternative Remote. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. Alternatively you can just sign in with the same Amazon account you are using on TV. Looking for help with my back button working fine for different periods of time and operations and then it just stops working. Every other button works but for some reason the back button whether on the remote, another compatible remote or the fire tv app, just will not work. I've unplugged the fire stick cable for at least 3 mins now and I turned it back on plugged it back in, the Amazon & firestick tv came on but then went straight to remote setup mode. I don't believe it's battery on the remote. Press and hold the Home button on your Fire TV remote. Rebooting solves the problem but it happenes again. Step 1: Tap and hold the menu button, back/return button, and the left navigation key at the same time for 10 seconds. Below are the complete steps that will show you how to pair the Fire Stick remote correctly. Amelia is a writer who works on many sorts of blogs and also loves to watch movies in free time. However, sometimes app slows down, network issues, firearms not working, Fire Stick remote controls not working, or other minor glitches. Disconnects your Firestick from Power Source like unplug it from the wall socket. Try to move the remote physically close to the TV and then keep pressing the navigation key to check if it works at a certain distance or not. Another most common problem why Amazon Firestick remote not work is not pairing correctly. The buttons usually do not work when the remote hasn’t properly paired with your FireStick device. If the batteries are in the correct position, then try to change them with some branded battery sellers and try to replace them. As they don’t last long and most of the time they will give you that compatibility issue. ... We do not share or sell your data to third parties. I got a lot of emails that are people asking me I Have a Jailbroken Firestick Now if you are also tired of searching this and here I am also going to tell you what is jailbroken Firestick and how to... Hey, I am Amelia the founder of FireStickLab. FireStick Buttons not working The FireStick buttons do not tend to respond if the remote hasn’t properly paired with the device. Resetting the remote will render it unusable. I'll hold the home button down for 10 sec nothing happens except it keeps changing different languages for setup instructions. When you try to close an app on Firestick, you’ll click the home button to bring you to the Firestick Home. Press the source button on your TV remote and make sure your TV input matches the name or number of the HDMI port where you had connected the Firestick. Unplug your device from the outlet for up to 1 minute and plug back in. To fix the volume control not working on Amazon Firestick remote, move along the steps given below to fix the buttons of your TV remote. She loves Amazon Firestick and has excellent knowledge of it that's why she is writing this lovely article.! The latest firmware update Fire OS 5.2.6.8 (630508620) didn‘t solve the problem. Firestick user / pass login button not working. Power on the Fire TV Stick and your TV. This issue makes my FireTV useless untill the problem is solved. Scroll … This is the reason why I bring all the methods that are related to the remote problem which can be used to repair it. 3. To solve this issue, you have reboot your Firestick and Fire TV remote. Incorrectly inserted batteries, dead/low battery, and other battery-related … However, what you don’t know is that the app is affecting the speed of the device. Are you tired of searching for a way to find Amazon Firestick Mac Address and still cannot find any helpful guide? When I first pressed Back, Menu & Left button, It gave me a lil box on the right saying that the remote was not working. Then force stop the … Before you buy any remote from these sellers, it is highly recommended to check the user’s reviews and ratings. Now turn on the TV and when it boots press the Home Button for 10 seconds. The most common reason why the FireStick remote stops working is due to battery problems. Give the battery connectors a quick wipe to clean them while you're at it. You can do this and then check if the problem is coming from these things, then you can remove them accordingly. People have been experiencing problems with the Hamburger Menu not opening inside Downloader. Fire TV back button doesnt work either. Press question mark to learn the rest of the keyboard shortcuts. eval(ez_write_tag([[300,250],'firesticklab_com-mobile-leaderboard-2','ezslot_14',125,'0','0']));Power on your TV and when it boots just insert the batteries again. Ok, so here are the steps that can be followed to check if there is a battery issue or not: eval(ez_write_tag([[728,90],'firesticklab_com-leader-1','ezslot_6',117,'0','0']));Remove the case from Remove behind where we insert batteries. eval(ez_write_tag([[300,250],'firesticklab_com-box-4','ezslot_17',114,'0','0']));In most cases, we have to volume up or down or even change the channel because the program you want to watch will broadcast to another channel. Press J to jump to the feed. Put the batteries back … Hold all of these buttons for 10 seconds. Yeah that resets it but it comes back eventually. I don’t know what the reason behind this as it also comes with the voice assistant called Alexa is, but it only works when you press the mic icon. If that’s not possible, then try to power off these sources and then check if the remote works or not. Another could be the obstacles that are coming between them and causing an interaction issue—also, most of the time, and we face this problem because of the batteries. The back / return button stops working after a little while using the firetv remote control and the firetv remote APP. Firestick Remote Not Working? Somehow if the remote is not working then you should just remove the power cord from the socket and then insert it back after 15 minutes. Remove the batteries from the Fire TV remote and plug in the Fire TV device. If all these steps don’t work for you, then don’t worry as I have another solution given below. How to Fix Prime Video Not Working on Fire TV Stick. There can be Distance Issues– The distance between Amazon Fire Stick remote from the device is a factor to consider. Try these steps and check if they solved your problem or not. I have a Jailbroken Firestick Now What | How to Use Guide. If you’re setting up your Firestick but find that the device is ‘unable to update’, this can be very frustrating. Most of the people use the cupboard and keep their TV inside it so there re 50% chances that it is causing hindrance between this. If you’re confident that your remote is working and have tried these other fixes, retry this pairing a couple of times to make sure. It has the same interface as the original remote has and it comes with a voice assistant feature. Required fields are marked *. Same issue here. Thank you sooooo much!!! Hi All, This one seems a little odd to me because as far as I'm aware I haven't had an update for either the Fire TV software or Plex, but since this morning the menu button has stopped working on Plex on both my Fire TV and my Fire TV Stick, at least on the home screen. It is really annoying while you are watching your favourite show and suddenly you face a problem with the Remote. It also has a better range as compared to the infrared remotes. Firstly, the Amazon Fire TV Stick may not be getting enough power. I don't even use Alexa either. If it isn’t working at all, this will obviously not work. Reboot your Firestick is a simple process, where you have to unplug your device for few seconds and plug-in it back. If I tell you my recommendation then go for the Remote Application as it is free, simple, easy to use. Could anyone solve the problem by a factory reset or could help out with another solution? The process to fix Firestick remote volume not working is simple and efficient enough. Try turning it off and on. Remote is stupidly draining on batteries. The best thing to start with will be to reboot and re-pair both devices. More or less, users go through similar mental stress and frustration of not having a knack for how to reset FireStick. Because firestick’s original remote can be easily used by replacing the batteries, but if these don’t work, then you should buy a new one. Turning a gadget off and on will fix almost everything. Amazon itself recommends going for the Alkaline batteries as they provide the right power and will last longer than any other. With the help of all these methods, you will easily overcome this problem and will get an idea on how to fix this. Release the Home button, and see if the remote works. Because we respect your right to privacy, you can choose not to allow some types of cookies. Reactivate Remote Using Voice Button If the Fire TV Stick remote is unresponsive, try holding the Alexa voice button on the remote for 3 - 5 seconds until the blue light flashes. Try to keep the Fire Stick outside that cupboard and then check if the problem still exists or not. For sure it's software related. If not, you can reset and repair a Fire TV Stick remote by holding down the Home button for up to 20 seconds. If you find your firestick remote is not working with your compatible device, try these tips first: 1. eval(ez_write_tag([[300,250],'firesticklab_com-banner-1','ezslot_5',133,'0','0']));Distance: Since the remote of Fire Stick uses Bluetooth instead of infrared, then it has the range of only 30-feet. and as others have pointed out it’s only a temporary fix which lasts only for a very short period of time, New comments cannot be posted and votes cannot be cast. I also tested some rechargeable batteries, but it didn’t solve my problem, or you can say it makes the problem even worst. I'm guessing the remote might not be of great quality, because that one function/part doesn't work on a lot of people's remotes. Yes, FireStick devices do wear out and the best way to keep it afresh is to restart the device. After 10 seconds, release the key and check if it is working or not. Batteries: Checking the batteries is another thing that might cause this problem. #4 finally worked after moving from one TV to another, Your email address will not be published. Also if it were the battery when I tried an app on my phone that works with the fire stick it would work with that back button In the app. Most often the problem arises with either the power, volume or both the buttons of the remote. Some common causes of Firestick Remote Not Working: Pairing: The major problem is pairing. While you’re on the main screen, select the Settings option at the top. Same problem. This device requires to pair at the time we Setup, but because of some apps, it may be un-paired. This is because it’s still running in the background. Then there could be a chance that you have a damaged remote. Remove any obstacles that are coming between Fire Stick and the Remote Control and then try to check if it works or not. Switch on your TV. Ok, if it were the batteries, I'm thinking it wouldn't make sense that only one function on the remote would stop working. The signals of Bluetooth aren’t as strong as compared to the Infrared ones. If these things don’t work then try to use remote behind your TV or near Firestick where you have just plugged in. I do the reset and works again. The best way to deal with this is to manually turn off your Fire TV so that it … If it still does not work, follow the steps to reset your remote and re-pair it with FireStick: Hold down the Home button on the remote for around 10 seconds. Close it by going into the Applist Manager. The information does not usually directly identify you, but it can give you a more personalized web experience. Disconnects Firestick from the HDMI port on your TV and then reconnect it. 1.) 2. Amazon FireStick Remote Not Working. By simultaneously pressing the Play and Select button, it will restart. Because this device is the power-hungry which may damage the batteries faster than you think. If this doesn’t work for you, then here is another solution that will surely work. Because most of the remotes are not compatible with the Firestick and in this, it doesn’t work properly. I love to watch Movies & listen to music that's why I bought myself a FireStick. Also like to mention that if the reset it doesn’t fix the problem fully, depending where you are in the interface it May or may not work. Filelinked now seems to be Blocked by certain ISP. Often times, a quick restart of the Fire Stick or Fire TV will put your remote back in working … Alternatively you can simply press and hold Ok button and Play/Pause button for 15 seconds to quickly restart. Simply press the Select and Play/Pause buttons simultaneously, holding for about 5 seconds. The Wrap Up. Firestick is the best device to stream favourite movies, music, and other shows on TV without having a cable connection. You may face some issues with your Fire TV voice remote or not working on the screen it may be a paring issue. This cleans up the temporary files stored on its storage and helps you start afresh. This should pair the Amazon FireStick remote and it must start working. This problem most of the time occurs when you are using a remote bought separately. Now if you are using any normal batteries than don’t use them as they may not provide the power properly. That’s the reason why I am personally using this app on my iPhone instead of changing batteries again and again. I am 100% sure this guide will surely work for everyone and will help to fix this problem. Hey Guys, I have never come accross this before, i deleted the devices from my amazon account, under the device tab, when i fired back up the firestick it is now asking me for the username and password (which is fine i … It’s not just being blocked on Firesticks it is also being blocked on phones and Android Boxes including the Nvidia shield. Hold your remote near your Fire Stick. ! But if your problem is solved then don’t forget to comment down below and tell me your experience. Wait for the Home screen to appear. As time goes by this layer may get damaged because of friction and loose conductivity. – Back button – Menu button – Left part of the navigation ring. Today, I'll try the restart function & hope for the best. It does sound like a software problem and it's very annoying! But don’t worry, we have another solution that may help to solve this problem. There are many things that cause remote not working properly or even prevent it from working. One highly effective method to fix many issues with your Fire Stick is to reboot your stick. Rebooting solves the problem but it happenes again. Now here are the tips that you should follow to avoid this issue: eval(ez_write_tag([[336,280],'firesticklab_com-leader-3','ezslot_10',112,'0','0']));1. Maybe, it is a button of your remote control that’s not working or it could be a lag in the Wi-Fi connection that could be the big turn off. eval(ez_write_tag([[580,400],'firesticklab_com-large-leaderboard-2','ezslot_3',116,'0','0']));Compatibility: Not so common but yet helpful as some people buy a new remote from unofficial shops so this could cause not working as most of the time these remotes don’t compile with a firestick. 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